Skip to content

Is it safe to delete Microsoft Teams cache and app data?

The new Microsoft Teams app's local cache, settings and diagnostic logs.

Usually safe

It can be recreated, but it takes a download, a reinstall or the tool's own command.

~/Library/Containers/com.microsoft.teams2

~/Library/Group Containers/UBF8T346G9.com.microsoft.teams

What it is

The new Teams app keeps its cached content, local settings and logs in these two folders. Microsoft's steps for clearing the Teams cache on a Mac remove both, and Teams rebuilds them the next time it opens. Your chats, channels and files are stored in Microsoft 365, not here. Microsoft recommends clearing the cache only for problems with the app itself, because it also removes the logs support needs.

If it's removed

Teams takes longer to open while it rebuilds its cache, your personal app settings are reset, and diagnostic logs are removed. Custom backgrounds you uploaded are likely removed too. You might need to sign in again.

How it's removed

Moved to the Trash, where you can restore it. Quit Microsoft Teams first.

PRO

The free analyzer finds it and explains it. Removing it is Pro, after a review sheet that lists every move and command. It's never checked for you: it waits for your choice.

Sources

Last checked on 26 Sep 2026. Every entry is written and checked by hand; the app and the command-line tool use the same words.